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Welcome to Joto Imaging Supplies. 1 to 2 day Shipping!

Founded

Since 1989 Joto has been providing digital printing solutions and supplies to the custom printing industry and has become an industry leader supplying a wide range of products.

Growth

Joto's commitment to offering the highest quality products and services is demonstrated through its continuous efforts to innovate and introduce new products and decoration solutions. By staying abreast of industry trends and technological advancements, Joto ensures that its customers have access to the latest tools and resources to grow their businesses

Advances

By offering 2-day shipping to most North America destinations and maintaining on-hand stock in all its warehouses, Joto ensures short delivery lead times and timely inventory management. This logistical efficiency contributes to customer satisfaction and strengthens the company's competitive position in the market.

The Future

Joto will continue to monitor market trends and consumer preferences to stay agile and responsive to changing demands. This could involve pivoting product offerings, adjusting pricing strategies, or leveraging emerging trends such as personalized printing or on-demand manufacturing.

Why Joto Imaging Supplies?

We offer heat transfer papers for laser and inkjet copiers/printers, cuttable and printable heat transfer vinyls for textiles, sublimation, and DTG supplies.

Joto also provides laser, sublimation, and DTG printers, together with equipment packages to help digital decorators get started or upgrade their existing equipment. We carry a wide variety of heat presses, mug presses, and vinyl cutters.

Committed to offering the highest quality products and services, Joto is continually adding new products and decoration solutions that can help our customers grow their businesses.

Our Commitment

Providing 2-day shipping to most North American destinations, Joto has 5 distribution centers: Vancouver BC, Toronto ON, Blaine WA, Las Vegas NV, Antioch TN. With on-hand stock in all our warehouses, Joto provides customers with short delivery lead times and timely inventory management.

Joto’s extensive experience in the digital decoration industry helped to build a reputation for providing knowledgeable prompt service and supplying quality products.

FAQs

Shipping
Do you have a distributor in my country?

We have an extensive network of distributors around the world.  Please send us an e-mail with your full address and contact information and include which products you are interested in and we will provide you with a distributor in your area.

How will my order be shipped?

We ship FedEx from our Vancouver BC and Toronto ON warehouses.  If you have an account with another courier or freight company and would prefer to use them provide us with your account number and specific shipping instructions when you place an order.

Orders, Returns, and Exchanges
What is your return policy?

All Sales are final. All returns require prior authorization from our Customer Service department. All returns must clearly display a Return Authorization Number (RAN) obtained from Customer Service. Packages not displaying a RAN will be refused. Authorized returns for goods other than defective merchandise will be subject to a 20% restocking charge plus return freight. Our policy, upon receipt of returned goods, is to either replace defective goods or issue the appropriate credit at Joto sole discretion.

Do you offer a warranty?

Joto's liability is limited to the replacement of products which are found to be defective. This warranty constitutes the sole liability of the manufacturer (or distributors) with respect to the product and is in lieu of and excludes all other conditions warranties, guarantees, obligations, rights or representations whether express or implied, and whether arising by operation of law or otherwise. No representative of the manufacturer (or distributors) or any other person or entity has any authority to offer any other warranty on behalf of the manufacturer.

What payment options do I have?

Payment can be made using: Visa, MasterCard, Certified Check, Discovery Card, AMX or ACH Transfer at time of order. Net 30 Terms may be established upon completion of our Credit Application. If you wish to pay using one of the above credit cards and your first order is over $1,000, we require that you complete a Credit Card Authorization Form. Please print the form, fill it out, sign it, and return it to us. Because of the rise in credit card fraud, you will also need to fax us a photocopy showing both sides of your card. When photocopying the credit card, please reduce the contrast on the copier so the copy is legible after it is faxed. If you prefer, you can also scan these documents and send them by e-mail.

Credit

We also offer credit terms to qualified applicants. If you wish to apply for credit please contact us to receive a Credit Application form, sign it and fax it to us. Allow three weeks for your application to be processed.

Once your application for credit has been approved you will be informed in writing that we have opened an account for you with a specified credit limit.

Credit terms are as follows:

  1. Opening order to establish terms must exceed $250.00.
  2. Our terms are net 30 days from date of invoice.
  3. Overdue Accounts:
How can I order?

You have 2 options for placing an order:

  1. Place your order online.
  2. Call us at:
        1(800) 565-5686 (toll free)     
        (604) 520-1803

Product Help
Can I buy from Joto equipment suitable for 220/240 Volts?

Yes, but in some cases you have to pre-order it as we don't normally keep it in stock. Prices for 220/240 equipment may be higher than prices for 110/120 V.

Can I buy transfer paper on A3 or A4 sizes?

Yes you can! Call us in advance to confirm our stock levels. Prices for A3 size are the same prices as for 11"x17" size and prices for A4 size are the same prices as for 8.5"x11".

What our Clients Have to Say

"Excellent Service, the prices are hard to beat. They always have what I need when I need it!!" Melody Cabral recommends Joto - Bringing images to life!

Melody Cabra

"Excellent customer service and fast delivery!!"

Karen Gunn

"The best of Customer Service ,Barb Richardson is a Godsend !!! Thank you soo much for all the help over the years ,your attention to detail and the speed with which you deal and solve any issues is Amazing !!! I have never had dealings with any other company who have taken such good care of my business !!! OOPs almost forgot the products at Joto are also very top end when it comes to efficiency and professional quality making it easy for a business to provide the best product to it's customers !!! I love Joto !!!"

Terence Dobson

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